Our Activities
We are involved in activities that create strong, empowering and beneficial relationships with our customers.
We are dedicated to innovating and providing excellent value to our customers. We are focused on achieving collaborative efforts that strengthen loyalty, increase satisfaction, and support sustainable business development.
We make innovations that assist in fostering quality and strong engagement with customers.
We build a reliable database of customer profiles to guide the best business development decisions through critical insights and strategic market alignment.
We cultivate long-term relationships with our members through consistent, personalized communication and well-executed loyalty programs.
We leverage member data to offer relevant additional products and services, boosting revenue efficiently without relying on new customer acquisition.
We conduct precise data analysis to uncover the most effective selling strategies and to optimize return on investment (ROI).
We deliver consistent value, personalized experiences, and open communication to foster long-term customer trust and loyalty.
Exclusive offers on daily groceries and favorite products available at more than 15,000 Alfamart outlets across Indonesia. Help members save more while shopping smarter.
Rewards for every transaction, redeemable for attractive prizes and valuable experiences, with points customizable based on product categories and customer behavior.
Targeting customers with specific criteria based on actual data in order to develop the proper strategies and solutions to achieve penetration, expansion, and regain the target market.
Points, discounts, or vouchers for member by referring new member and successfully bringing them to the transaction stage.
Additional income opportunities that offer flexibility in time and location. Help expand market reach, enhance brand credibility and increase awareness.
Personalized gifts with specific terms to deepen emotional engagement and strengthen customer relationships through thoughtful gestures.
Increase sales and reach with us, as Wardah, which has successfully boosted brand exposure, sales, and audience reach while strengthening customer loyalty through the Alfagift Affiliate Program. Promote products as an exclusive choice through thousands of affiliators directly to potential customers with personalized promotional links.
Successfully connecting brands such as Bebelac with millions of Alfamart customers, providing a more engaging shopping experience through a points-based loyalty system that can be redeemed for e-vouchers or exclusive discounts. Strategic promotional support through mailers, social media, apps and stores makes Alfa Star a top platform to drive engagement and increase brand competitiveness.
Recruit new customers and boost exposure massively by offering A-Point bonuses. Every 1 A-Point is equivalent to Rp1, making it an effective strategy to strengthen brand positioning while increasing engagement, purchase frequency, and customer loyalty.
Maximize exposure by increasing brand visibility through a cashback voucher mechanism (redeemable on subsequent transactions) and offering rewards to customers for every purchase made at Alfamart or through Alfagift. Valid on a national basis to provide a very broad exposure.
Powered by experience, commitment, and data-driven insights, we create meaningful loyalty programs for customers and drive growth.
We are involved in activities that create strong, empowering and beneficial relationships with our customers.
